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Lean & Quality Workshops



The following is the list of training provided by ProcessZen Consulting. In-house training provides an affordable alternative to train groups or teams. Pricing will be provided via separate SOWs and is determined by the following factors: topic, length of session, and number of attendees. The cost of training material will be included in the quoted pricing.


4 ½ Day Lean Fundamentals   

This class is a 4 day introduction to the fundamentals of lean and will provide a step by step approach to identify opportunities for improvement and develop and implement solutions that will elevate the organization to the next level of safety, quality and profitability. This workshop can be tailored for healthcare, office and manufacturing environments.  Participants will also be provided with hands on exercises to lead successful lean initiatives using a visual facilitation approach.   request more info>

1. Facilitation and Team dynamics

2. Process Mapping

3. Waste awareness

4. VC / NVC Analysis

5. Enhance SIPOC techniques

6. Critical to Quality / VOC

7. Handoff Map

8. Visual FMEA techniques

9. OFI Prioritization and ranking


Kaizen Kanbans


Improvement Plan

10. Problem statement

11. Stakeholder Analysis

12. Scoping / Contradiction Matrix

13. Root Cause analysis

14. Cause and effect diagram

15. Creating a Timeline

16. Calculating $avings 

17. Writing structured reports 

18. Introduction to PRESENTATION 


Katas / Kaizens / Project

19. Metrics - SPC - Control Charts 

20. 5S

21. Layout Analysis

22. Economic Order Quantity

23. SMED

24. Push / Pull - Single Piece Flow  

25. Kanban – Supermarket – FIFO 

26. Cycle / Lead Time - Takt time
27. Value Stream Mapping (VSM)


Sustainment Management Plan

28. PPP

29. Visual Factory - Andon

30. Mistake Proofing

31. OEE

32. Total Productive Maintenance    

33. Standard Work

34. Develop Defect Free Process     

35. Visual Management Boards

36. Quality Management systems

Strategic Planning Workshop  

In this one day advanced workshop, participants will learn how to use Hoshin Kanri, A3 strategic planning forms and leader standard work to facilitate meetings with management, to define strategic goals and communicate them throughout the different organizational levels and to set tactical expectations for every member of the organization.   request more info>

Kaizen Kanban Workshop 

This training (which can be provided in a half-day or full-day format) will introduce techniques to combine various toolboxes and leverage the experience of participants to identify improvement opportunities for entire value streams. Participants will learn to compile project prioritization boards linked to key business objectives and prioritized based on complexity and return on investment. The Kaizen Kanban communication and prioritization boards are visible to all levels of employees within the organization and helps improvement teams identify which projects should be selected for implementation.   request more info>

Metrics Workshop 

This half-day session introduces participants to Metrics and Key Performance Indicators which can be used to assess Key Business Objectives, operational performance and effectiveness of project and change initiatives. Participants are introduces to the 4A model which teaches them to assess the current measurement gaps and develop an initial metric strategy. Participants will learn to implement the use of these metrics, create usable dashboards, validate the measurements and the resulting behavior, address the audit findings and adapt the metrics accordingly.   

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Waste Awareness And 5s Workshop

This training (which can be provided in a half-day or a full day-format) will teach students how to identify different types of waste and how they impact lead-time and profitability.  Participants will also learn to differentiate between value adding and non-value adding steps.   Students will also learn how  to organize the workplace, keep it clean, establish standardized conditions, and maintain the necessary discipline to eliminate waste and prevent it from reoccurring.   request more info>

Root Cause Analysis (RCA) Workshop

In this half-day workshop, students learn techniques to go beyond the symptoms and dive deeper to identify the causes of apparent failures and/or problems. They also learn the importance of the PDCA cycle to make sure the proposed or implemented improvements effectively resolved the issue.   request more info>

Failure Mode And Effect Analysis (FMEA) Workshop

In this half-day workshop, participants are introduced to a structured approach to identify potential failures in a design, process, final product or service. They also learn how to study and rank the consequences of these failures based on the severity of the impact, how often they occur and how easily they can be detected. This course emphasizes a visual approach and reinforces the facilitation skills of the participants.   request more info>

Process Mapping And Analysis Workshop

This workshop (which can be provided in a half-day or full-day format) will introduce participants to the generation of a visual representation (process map) of a process in order for people unfamiliar with the process to understand the flow of work and the steps required to complete the process. Participants will be introduced to map review and analysis techniques to identify opportunities for improvement. (OFI). Participants will learn a visual process analysis approach that captures the connections between steps by looking at the supplier, input, output, customer, process owner and process operator using an iterative approach.   request more info>

Introduction To Visio

This 2 hour session teaches students the basics of the Visio mapping software so they can reproduce their process maps electronically and keep a record of the work done for future use. This is an optional add-on to the course and requires participants to have the software loaded on their computers.   request more info>

Value Stream Mapping and Analysis Workshop (pre-requisite: Process Mapping) 

This workshop (which can be provided in a half-day or full-day format) will introduce participants to proper time study techniques. Participants will learn how to measure the efficiency of a process. They will also learn techniques that combine the benefits of a process map and time based analysis to enable participants to see the complete process flow, identify sources and locations of waste and determine the effect of changes on various metrics. Participants will learn to analyze flow, identify OFIs and to quantify the potential impact of improvements on cycle time and throughput.  

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Designing Defect Free Processes Workshop 

In this workshop (which can be provided in a half-day or full-day format), participants will learn the importance of prevention. They will be introduced to approaches that set systems in place to prevent mistakes from being made in the first place. They will learn about standard work and defining zero defect capable processes.   request more info>

One Day Project Management Overview 

This class is a one-day introduction to the fundamentals and key concepts for effectively managing projects.  This class is intended for any professionals participating in or leading projects and addresses the five major process groups: Initiating, Planning, Executing, Controlling and Closing. request more info>

Three Day Project Management Fundamentals 

This class is a three day introduction to the fundamentals of project management and will provide a step-by-step approach to manage a project from inception to closure.  Participants will also be provided with practical hands-on exercises to develop project deliverables from project initiation, project execution, project control, and project close-out. Participants will be able to immediately apply these techniques on a project.  request more info>

Agile Workshop 

In this one-day workshop, participants will be provided with an opportunity to learn about Agile Project Management and how it can be applied to their projects at the workplace.  This program can be considered as a beginner – intermediate level on Agile Project Management. The target audience is anybody who is participating on Agile Teams or is planning or considering adopting Agile practices to enhance speed to market or innovation.   request more info>

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